Auto Insurance
Rates Aside, Poll Finds Massachusetts Auto-Insurance Providers Vary in Quality.
Massachusetts auto insurance companies may all look the same when it comes to their base rates, but a handful of carriers do a far better job at customer service and processing claims than their competitors, according to a survey released yesterday by a nonprofit consumer organization.
Boston Consumers’ Checkbook, in its latest issue, reports that Amica Mutual Insurance Co., USAA, Plymouth Rock Assurance, and Electric Insurance were all rated highly by their customers in handling claims. By contrast, Encompass and Fireman’s Fund were given low ratings, while most other companies received fairly average scores.
Massachusetts residents tend to focus more on..
Source : accessmylibrary.com
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